Regardless of any agreed upon storage of your items, all invoices must be paid by the end of regular scheduled removal. If you fail to pick up your won items within the pickup timeframe listed on the Details tab, the items will be forfeited and ownership will revert to the seller with no refund given. In order to pick up your won items, you will need to schedule an appointment on your invoice page. By bidding in an Air Capital Auction's auction, you are legally bound to be charged for all won items and are agreeing to remove them from the auction location. Pick-Up: If you are unable to pick up your items during the scheduled pick-up times, do not bid. Exact change required on cash payments (no cash/change is kept onsite). You will need to pay with cash or a cashier's check. Invoices over $2,000 are not able to be paid by the credit card you have on file. Payment onsite is accepted at this location in the form of cash-exact change required when making payment. Payment: The default credit card on file with your account will be charged immediately at the close of the auction. Inspection: This auction does not o ffer scheduled inspection dates. All bids should be based off of the actual product photos, not the stock photo. Stock photos: Stock photos are for example purposes only. Handling Surcharge: An automatic $1.00 handling fee will be added to all lot items won at the end of the auction as on offset due to elevated freight and processing costs. Handling Surcharge: An automatic $1.00 handling fee will be added to all lot items won at the end of the auction as on offset due to elevated freight and processing costs. The $1.00 handling surcharge fee is not eligible for refund. Approval for return will be sent via email, and you will have five (5) business days to return the item to the warehouse. that can be replaced by a trip to the hardware store or ordered) are excluded from refunds. Items that are only missing hardware (bolts, screws, etc. All other lots (Open box, no specified damage, or lots without any of the designations above): May be returned for partial refund if item is damaged, does not work, or is incompleteĪll return requests must be made by completing our return request form within 48-hours of pickup.Missing Parts, Damaged, Appears Preowned, Sold as-is: No Refunds, Sold as-is.48-hour Guarantee Eligible, Factory Sealed, New / Like New Condition: May be returned for a full refund (includes bid amount, buyer's premium and sales tax) if item is damaged, does not work or incomplete.To assist, we will use the following designations: Ultimately, we know we are imperfect and, with the number of products listed, there will occasionally be items that need to be returned. Our product listing team will make every effort to document the condition through pictures and/or descriptions. Please bring help and be prepared to load these items.Īll items are considered to be "Open Box". The Fulfillment team cannot load items larger than 50 pounds. If we assist you with loading any products, Air Capital Auctions and it's team are not responsible for damage to products or vehicles. Pickup System: Please park in our parking lot to the west of our building, and follow the signage to text the Order Fulfillment Team to retrieve your order. THERE ARE NO PICKUPS ON TUESDAYS OR THURSDAYS. Pickup reservations for this auction will be available:Īfter the final pickup day listed above, all shelves are cleared and products are disposed of to make room for future auctions (no refunds given for products that are not picked up). Scheduled pickup appointments are required and must be scheduled through your invoice.
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